The Heating Energy Assistance Program is a program eligible to low income households. An application that is issued by Clinton or Essex Counties is required with general information needed. Please call Essex County 873-3445—873-3446 or Clinton County 565-3258 after November 18, 2013 for more information. Even though this is for low income households, the income guidelines are above average so all customers are urged to apply.  Last heating season most of our customers received a regular HEAP benefit and an Emergency HEAP benefit.

How do I apply for the Home Energy Assistance Program?

If you would like to apply for the Home Energy Assistance Program (HEAP), you may apply by mail, in person at your local social services office, or over the internet depending on your situation. You may apply for HEAP:

By Mail: If you received a HEAP benefit last year and reside in the same county that your application was filed last year or if you are age 60 or older. Applications may be downloaded from the HEAP webpage.

In Person: In person at the local social services office in the county in which you reside. The contact information and address of the local social services office in the county in which you reside may be found on the HEAP webpage.

Online: Electronically on the HEAP webpage, if your household resides in Allegany, Broome, Cattaraugus, Chemung, Chenango, Clinton, Cortland, Greene, Herkimer, Jefferson, Livingston, Madison, Monroe, Montgomery, Onondaga, Orleans, St. Lawrence, Steuben or Yates, received a HEAP benefit during the 2006–2007 season, and continue to reside in the same county.

What do I have to bring?

Applicants should bring documentation verifying residence, household composition, income, vendor relationship and vulnerability. (i.e. Proof of age if a household member is under age 6 or age 60 or older, or proof of disability if permanently disabled).


The Low-Income Home Energy Assistance Program (HEAP) is a federally funded program that assists eligible households in meeting their home energy needs. Applications are taken at all local departments of social services. For information on where to apply, call 1-800-342-3009.

Targeted Households

New York’s benefit program is structured in such a way that higher benefits are provided to those households that have larger percentages of their income spent on energy costs, contain a vulnerable individual, and have the lowest income.

Vulnerable individuals are defined as children under the age of 6, adults aged 60 or older, or disabled individuals.


Eligibility for the program is based on income and your housing situation. Your total gross monthly income for your household size must be at or below the following:

2013-2014 Income Guidelines

Household Size Income Limit
1 $2,175
2 $2,844
3 $3,513
4 $4,182
5 $4,852
6 $5,521
7 $5,646
8 $5,772
9 $5,897
10 $6,023
11 $6,461
Each Additional Person: Add $503